policy holder self-serve

iter8 Inc. launches new consumer portal solution

July  2012: iter8, an insurance solutions software developer, is pleased to announce the US launch of  collabor8 Consumer Portal, a portal solution that complements the company’s agent portal and agency connectivity solutions focussed on consumer self service.  

Insurance consumers are seeking a strong online presence with extensive capabilities that include inquiry, policy and billing change, endorsements, and new business quotes. collabor8 Consumer Portal is built to address these needs. With a modern architecture that incorporates business logic, underwriting rules, data management, workflow management, and rating in an easy-to-use user experience the new iter8 solution positions carriers for future success.

The iter8 consumer portal is designed for insurers with an independent agent channel, a direct channel or both.  Features such as agent-branded pages, integration to agency management systems, and options to develop suspense accounts for agency approval, alerts, and notifications make collabor8 Consumer Portal a solution that enables insurers and their agents to work in tandem.

collabor8 Consumer Portal has been developed in a modular manner, so that insurers can start with a basic solution, and add-on through incremental modules.

The core module includes a consumer interface, easily configured using Cascading Style Sheets. In addition workflow templates, database and e-mail alert capabilities enhance the core module, and enable policy inquiry, billing inquiry, and claims inquiry functions. Additional modules will include more extensive consumer services and comprehensive integration services, which will vary by insurer. Core integration starts with Policy Administration System integration, and can include accessing third-party data sources to pre-populate material, and assist in underwriting decision making. They can also include integration with comparative raters, retrieval and document presentation, alerts, single sign-on integration services, underwriting rules application, and agency management system integration.

iter8 has a long track record of developing successful agent portal and agency connectivity solutions, and is able to draw upon pre-built templates and pre-built rules configurators to develop consumer portals.  iter8 holds standards at the heart of our products as we understand that data interoperability across all of the integrated systems must begin with a foundation of maintained standards. This is true of collabor8 Consumer Portal, which adheres to all ACORD standards. The team at iter8 understand how consumers, agents and insurers interact and require common, integrated solutions to drive high levels of policy holder satisfaction.

About iter8

iter8 Inc. is a software solutions provider to the Property and Casualty Insurance Industry, its products designed to increase profitability by solving problems through smart innovation and proven expertise in both the insurance business and in technology, implementation, and service.

A dynamic, creative company, and North American market leader, iter8 has a track record of successfully streamlining insurance processes, improving time-to-market, and saving companies’ money.

Visit www.iter8.com

For more information, please contact:

David Gallagher, VP, iter8

dgallagher@iter8.com

888 999 7107 x490